Shipping Policy for Heaven Reset Foundation

At Heaven Reset Foundation, we are committed to delivering your plants safely and on time. Below is our shipping policy for online purchases of plants.

1. Shipping Regions

We currently ship plants within India Shipping availability may vary based on plant type and location due to agricultural regulations.

2. Processing Time

Orders are processed within1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Rates and Delivery Times

Shipping rates are calculated at checkout based on your location and order size. Estimated delivery times are as follows:

  • Standard Shipping: 7 business days.
  • Express Shipping: 5 where available.

Delivery times are estimates and may vary due to weather, carrier delays, or regional restrictions.

4. Packaging and Plant Care

All plants are carefully packed to protect them during transit. We ensure that they are securely wrapped and cushioned to reduce the risk of damage.

5. Tracking Orders

Once your order has shipped, you will receive a confirmation email with tracking details. Please allow up to 24 hours for tracking information to update.

6. Delivery Issues and Delays

If your package is delayed or arrives damaged, please contact us within [X days, e.g., “48 hours”] of delivery. We will work with our shipping partners to resolve any issues.

7. Return and Refund Policy

Due to the perishable nature of plants, we do not accept returns. However, if your plant arrives damaged or in poor condition 48 hours  with photos, and we will provide a replacement or store credit as appropriate.

8. Contact Us

For questions about shipping, please contact us at: